Clinical Director, Total Spectrum, Ann Arbor
Melissa Furman works as the assistant clinical director for Total Spectrum in West Michigan. Her interest in behavior analysis started in an introductory ABA class at James Madison UnSamantha Steffen serves as the clinical director for Total Spectrum’s Ann Arbor region, where she oversees ongoing clinical operations, ensures that effective practices are implemented by clinical teams, and promotes a supportive and collaborative environment for both staff and families. Samantha received a bachelor’s degree in psychology from Eastern Michigan University and a master’s degree in applied behavior analysis, with an emphasis in autism, from Ball State University. Prior to her current role, Samantha worked at Novel Responses (now Total Spectrum) for several years, starting as a behavior technician and later working as a BCBA, when she focused on developing individualized, evidence-based treatments for learners and families. In 2019, she was promoted to treatment integrity manager, a position that allowed her to allocate supervision support and training not only to ensure high treatment integrity but also to assist staff in building their confidence in implementing ABA services to learners.
“My passion is connecting learners and families with ABA services that ensure growth for learners through clinical excellence.”